SOLIDWORKS Subscription Service Program
The SOLIDWORKS® Subscription Service Program gives you immediate access to new SOLIDWORKS releases and upgrades, live technical support, extensive online resources and enhancement request privileges, helping you stay current and competitive and improve Return on Investment (ROI).
Every year, SOLIDWORKS adds new features and enhances the user experience to help you design best-in-class products and communicate efficiently with manufacturers
Boost your design process and support your team with resources to help them work faster and smarter to transform your product development into business success. Support, upgrades, new versions, special releases, add-on features, webcasts and training—all designed exclusively for SOLIDWORKS Subscription Service customers—help improve your performance and productivity with an intuitive
3D design experience that can save you time and money.
SOLIDWORKS Subscription Service Program provides:
• Automatic upgrades for your licensed SOLIDWORKS
• Live technical support from your local authorized ValueAdded Reseller (VAR)
• Software enhancements designed for Subscription
• Access to privileged content on My.SolidWorks.com—
your one place for all things SOLIDWORKS
• Access to the SOLIDWORKS Customer Portal—your
online destination from purchase through installation
LOCAL TECHNICAL SUPPORT
Access live technical support from your local, certified SOLIDWORKS VAR, including telephone assistance with
product features, commands, installation and troubleshooting
for prior and current releases of SOLIDWORKS software. This policy helps minimize production delays and eases your transition to the latest release. Nearly 400 SOLIDWORKS VARs support customers in 71 countries, delivering high levels of service.
For every SOLIDWORKS Professional and Premium license on active Subscription, SOLIDWORKS Visualize Standard is included. SOLIDWORKS Visualize is the fastest and easiest way to create photo-quality images for anyone who needs to take “photos” of their 3D data. This standalone Visualize seat can be given to anyone in your company and does not require SOLIDWORKS CAD to be installed on the same machine. This means that 3D modelling and 3D visualization can happen in parallel.
THE SOLIDWORKS CUSTOMER PORTAL
Gain full access to an easy-to-search repository of in-depth information and resources, with support in multiple languages, to help improve productivity.
Service Requests (SRs) and Software Performance Reports (SPRs)
Submit incident reports of software issues to Technical Support or our development team. View status with tracking numbers and monitor issue resolution in documented Service Packs.
Influence the development of SOLIDWORKS and provide your feedback on what we can do to improve our software. Ninety percent of new enhancements come from customer suggestions.
Customer Experience Programs
Share your opinions and preview SOLIDWORKS beta versions and upcoming SOLIDWORKS Early Visibility (EV) Service Packs.
NEW SOFTWARE RELEASES
Receive the latest SOLIDWORKS software to help improve
your performance and productivity. Leverage innovative
tools and leading-edge techniques to create designs faster
and more accurately.
CSWP AND CSWA EXAMS
The CSWP (Certified SOLIDWORKS Professional) and CSWA
(Certified SOLIDWORKS Associate) exams validate user
proficiency and help managers highlight areas for training.
Build your team’s skills and professional development to
advance their careers and improve productivity. Subscription
Service customers can take up to two core exams and two
advanced exams per year for every seat of SOLIDWORKS
for free to help
Your one place for all things SOLIDWORKS. MySolidWorksmakes you more productive by connecting you withrelevant SOLIDWORKS content and services all inone location—anytime, anywhere and on any device.Talk to your reseller today about the added features and valuewith MySolidWorks Standard and Professional—available forSubscription Services users only.
MySolidWorks Training Learn SOLIDWORKS on your own schedule, at your ownpace—anytime, anywhere and on any device. Subscription Service customers can get access to over 600 training videos.
Knowledge Base Access the powerful search engine that explores an extensivelibrary of technical data, such as solutions, help topics, tech tipsand best practices.
Discussion ForumsConnect with the SOLIDWORKS Community of users ina broad range of discussion topics on virtually all facetsof SOLIDWORKS.
Stay current with SOLIDWORKS upgrades and Service Packs that address important issues reported by the SOLIDWORKS Community, as well as additional functionality and supported file formats.
For every SOLIDWORKS Standard, Professional and Premium license on active Subscription, SOLIDWORKS CAM Standard is included. SOLIDWORKS CAM Standard is the fastest and easiest way to create 2.5 axis toolpaths on part files. (Milling, Waterjet, Plasma, Laser and Router) SOLIDWORKS CAM Standard
leverages a rules database to streamline your programming
process and capture your Model-Based Definition (MBD) tolerances to standardize your workflows.
SOLIDWORKS PRODUCT DEVELOPMENT SOLUTIONS
SOLIDWORKS software provides users with an intuitive 3D development environment that helps maximize the productivity of your design and engineering resources to create better products faster and more cost-effectively. See the full range of SOLIDWORKS software for design, simulation, technical communication and data management at www.solidworks.com/solutions.